Five Questions That Expose Fake Integration Claims
The demonstration looks flawless. Every system talks to every other system. Data flows seamlessly between platforms. Portfolio information updates automatically. Reporting happens in real-time across all your holdings. Then you implement it. Suddenly, the seamless integration requires manual data entry. The automatic updates need daily reconciliation. The real-time reporting runs three days behind. You're not alone in this experience. The Integration Theater Problem Integration between products ranks as the top technology request among family offices. Yet most firms operate with patchwork systems that barely communicate with each other. The disconnect creates operational friction that demonstrations never reveal. Nearly three-quarters of family offices admit they are underinvested in operational technology. This underinvestment makes thorough due diligence on integration claims even more critical for avoiding costly mistakes. When vendors show you perfect inte...